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A great article from The Silicon Valley Insider uncovers the secrets of Amazon's approach to customer reviews. How do you make sure the most useful reviews bubble to top? And how do you make it easy to see the negative and neutral reviews, as well…

jmuttram Originally uploaded by jmuttram. This is a photo I took of an ad in the China Daily newspaper for their mobile news service. In mobile, China are ahead of us...

How do you use Twitter (if you do)? It strikes me that a new approach to attention is required that perhaps we are not automatically hard-wired to adapt to. In the analogue world we would have an in-tray which would fill up with mail and…

Just read the transcript of Stephen Johnson's talk on the future of news media which he gave at SXSW in Austin, Texas a couple of days ago. In the talk he gives an optimistic assessment of the prospects of news reporting in the future with…

Interesting interview of Reid Hoffman, LinkedIn chairman and ceo, with Charlie Rose. Technorati Tags: interview, social media, video