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Great, thoughtful post from Anil Dash, VP of Six Apart, asking whether Google is having a “Microsoft moment”. He defines it like this: This is the point when the difference between their internal conception of the company starts to diverge just a bit too far…

Shoshana Zuboff was the Charles Edward Wilson Professor of Business Administration at Harvard Business School and in a remarkable post she has apologised for all the harm she and her colleagues have done to the business world. I have come to believe that much of…

A great piece by Frederic Filloux in the online newsletter Monday Note on the power of data for journalists. He cites several great examples such as Bloomberg, the NYT "Remade America" piece using Immigration Explorer as well as examples of map-based data on debt and…

Saleforce.com founder Marc Benioff told the Structure 09 conference that technology was inevitably becoming real-time. “Any concept of batch or delay in development or execution, I think, will not be tolerated by customers anymore. Even in development, customers are demanding now that they want to…

This morning's piece in The Observer by Lindsey Hilsum, international editor of Channel 4 News, and Peter Beaumont illustrated perfectly the challenges and dangers of reporting in a user-generated world which Jeff Jarvis outlined so well yesterday. The story reads as if the writers had…